Contact 

Please read this entire page before submitting your question.

Office line: (866) 883-2280
Preferred method for connection: email

How long does it take to get a private session with Danielle

At this time, Danielle only books private sessions with students of the Danielle MacKinnon School of Animal Communication, members of Be Open, and participants in her workshops. If you don’t fall into one of these categories, we suggest you visit the Practitioner’s page of Danielle’s website where you can choose one of Danielle’s Certified Soul Level Animal Communication practitioners to work with.

Is there any way to get a private session with Danielle?

Infrequently, Danielle will see a client for an emergency session. If you would like to apply for a potential emergency session, ($495/55 minutes), you can fill out this form here:

Emergency Session Request

Does Danielle located lost animals or missing persons?

Danielle does not work with lost animals as she does not feel that this work is one of her strengths.

Can Danielle predict my future?

Danielle does not use her skills to predict the future. Instead, she prefers to help you create your own future.

I purchased a product and I’m having trouble with the download. What should I do?

First, please check your SPAM folder. 99.99% of the the time we have found that to be the problem. The email sender will be “admin@daniellemackinnon.com.” If you continue to have problems, please contact Customer Service.

I purchased a class or product and can’t remember my username or login. What should I do?

When you initially made your purchase, you should have received a thank you email listing your username and password. Please check your spam folder first. If you still can’t find your username and pasword, please contact Customer Service. We’ll return your email within 24 business hours.

How can I prepare for my reading with Danielle

To prepare for your private session with Danielle, please visit the Session Preparation Page.

Can I record my call with Danielle?

Absolutely! Please visit the Session Preparation Page for information on how to do that.

How can I cancel/change an appointment with Danielle?

Clients who miss appointments and/or are greater than 15 minutes late will forfeit their appointments and are charged the full fee for the service. Also see change and cancellation policy below.

To change an existing appointment, please email us at admin @ daniellemackinnon.com. We have a strict 72 business-hour change policy. Provided you adhere to the 72 business hour change policy, your session can be re-booked to a new date within 1 month of the first reservation.  A session may not be rescheduled more than two times.

To cancel an existing appointment, please email us as well. We have a strict 72 business-hour cancellation policy. You will be refunded the session fee minus $100 as long as you adhered to the 72 business-hour cancellation policy. If you canceled outside of our guidelines, you will forfeit the entire session fee.

Purchase/Download Problems:

Please contact Customer Service at customerservice@daniellemackinnon.com.

Private Appointments

At this time, Danielle offers private coaching appointments (which are ongoing appointments, usually at a frequency of one per month) for $395/55 minutes with students of the Danielle MacKinnon School of Animal Communication, members of Be Open, and participants in her workshops.

If don’t fit in one of the above categories and you’d like a reading for your pet, please visit the Practitioner’s page of Danielle’s website where you will find a list of (amazing!) Certified Soul Level Animal Communication Practitioners to choose from.

Submit your question here:

If, after reading through this page, your question still hasn’t been answered, you can submit your question below:

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