Contact

Contact

Due to the high volume of emails we receive daily we are unable to answer each email therefore we have created the Session Preparation Page and the FAQs page to answer your questions.

To Schedule a Private Appointment

To be added to the wait list for a private session with Danielle, please complete the form below.  Her schedule will be opening up again soon. We will notify you when that happens.

Danielle offers emergency sessions for $395/55 minutes on a case-by-case basis. If you’re interested in an emergency session, please email Danielle’s office and use the subject line “Emergency Session”. Danielle’s schedule is very full. Although we try our best, all Emergency Session requests cannot be honored.

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To Cancel or Change a Private Appointment

Clients who miss appointments and/or are greater than 15 minutes late will forfeit their appointments and are charged the full fee for the service. Also see change and cancellation policy below.

To change an existing appointment, please call us at (866) 883-2280. We have a strict 72 business-hour change policy. At that time, a session can be re-booked to a new date within 3 months of the first reservation providing you adhere to the 72 business hour change policy.  A session may not be rescheduled more than two times.

To cancel an existing appointment, please call us at (866) 883-2280. We have a strict 72 business-hour cancellation policy. You will be refunded the session fee minus $100 as long as you adhered to the 72 business-hour cancellation policy. If you canceled outside of our guidelines, you will forfeit the entire session fee.

Purchase/Download Problems:
Please contact Customer Service at customerservice@daniellemackinnon.com.
Customer Service

Questions Via Email

Remember, please read the Session Prep Page and the FAQ Page before submitting your question as we are unable to answer questions already covered on those pages. The most succinct emails are always addressed first. Please also refrain from sharing your history as Danielle prefers to work with her clients without any prior knowledge of their situation.

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